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Lock them down without locking them out!

If you’ve gone to all the effort of designing an Active Directory that’s easy to use and navigate, you want it to stay that way. But if you don’t control who has access to what, and we’re talking about the helpdesk here, things can quickly get chaotic.

What you need is a system that gives your helpdesk access only to what they need to have, without the ability to browse around the rest of your OU structure.

Parative can design a system just like that. One that keeps the helpdesk locked down without locking them out of Active Directory.

How do we do it?
  • We’re partners with multiple software companies. That means we can provide a security solution that meets your needs, while being within your budget.
  • Our experts can come in and design a system based on your organisation’s support model.
  • Then we train your helpdesk and administrator how to use it.
Can you trust us to deliver?

We’ve designed delegation models for some of the largest banks in the UK. And we specialise in outsourced scenarios where there needs to be a combination of internal admin and access to third-party provider for helpdesks.

So the answer to that is yes!

No matter how curious your helpdesk is, we can provide you with a security and delegation solution that will keep them under control. If you’d like to know more, just  This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . 

We’re also great at Helpdesk Optimisation – just click on the link to read more.

 


 
 
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