Have a Success platform? We’ll buy you out & migrate you to Parative CS for free.
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Parative CS includes everything Success teams need to manage accounts and drive NRR, but it simplifies the process by dropping complex implementation and going with CSMs wherever they work.
Customers don’t live in one place. Data doesn’t live in one place. So why are Customer Success teams stuck in one dashboard? Parative ignores seats and dashboards so CS teams can drive NRR from anywhere.
Whether you want to work out of a dedicated Parative dashboard or take it to go, Parative CS deeply leverages data to help teams manage their accounts, prioritize their day, identify risk, and drive NRR.
A CSM-specific cockpit that includes everything needed to streamline account management, optimize daily tasks, and boost NRR.
How Parative does it better:
Teams don't need to log into a dedicated dashboard or make changes to their CRM in order to empower their CSMs.
Predict customers' propensity to renew or churn using an analysis of all of your Parative-unified customer data.
How Parative does it better:
Data-driven churn scores for every customer segment, product, region, etc.
Track historical NRR and forecast NRR outcomes – renewal, churn, & expansion – by segment, region, tier, product, or CSM.
How Parative does it better:
Track your NRR pipeline as closely as Sales tracks your prospect pipeline with a data-powered NRR engine.
Proactively identify expansion-qualified leads (ESQLs) using an analysis of your customer data.
How Parative does it better:
Don't just rely on QBRs to uncover expansion opportunity. Data-driven scores for every upsell or cross-sell path.
Track customer engagement within your product directly, without the need of integrating an analytics tool.
A collection of customer-facing modules for driving onboarding, adoption, and engagement.
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An all-in-one system for capturing, measuring, and closing the loop on customer feedback.
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An expandable unified CX system for scaling NRR through data - not effort, headcount, or spend.
