Parative CX

Unify CX with a more-in-one system.

Parative CX empowers your team to guide customers along the right path through a collection of customer-facing modules that support onboarding, drive adoption, & improve engagement.

Parative's CX tool widget examples
How it works

Elevate customer engagement with data.

Parative CX is built on the same unified customer data engine that powers the rest of Parative, allowing you to deeply leverage what Parative knows about your customers to drive the right engagement mechanisms to the right customers at the right time.

Parative's Announcement Widget

Announcements

Keep customers engaged and informed by announcing new features and updates directly in-app or via email. Close the feedback loop and ensure that customers are always up to date.

Paratives feature voting portal

Feature Voting

Boost team collaboration, foster community, and drive customer engagement with both internal and customer-facing Feature Voting.

Parative's customer portal image

Customer Portals

Create a seamless customer journey by offering customers a tailored all-in-one hub for collaboration, onboarding, post QBRs, and renewals.

Parative's widget survey tools

Surveys

Capture customer satisfaction and gain insights using tailored survey campaigns such as NPS and CSAT which can be delivered both in-app or over email.

See what else you can do with Parative

Parative Score Image

Identify Expansion Opportunity

Track your NRR pipeline and score accounts to identify Expansion Qualified Leads for each of your upsell or cross-sell paths.

Parative Automations Image

Automate the Path to Expansion

Take immediate action on NRR-driving opportunities with real-time alerts and automated workflows in your existing tools.