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Customer Lifecycle

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5 Playbooks for Customer Churn Prevention
Check out these five playbooks to prevent customer churn by leveraging the power of Parative's revenue scoring engine.
Blog Post
13
min.
Featured Post
Optimizing the Customer Journey for an Economic Downturn
Given the economic uncertainties ahead, revenue leaders need to consider optimizing their customer journeys to succeed in a down market.
Blog Post
25
min.
Featured Post
Unlocking the Potential of Value Realization for SMB Customers
SMB Customers pose a particular challenge when it comes to value realization. In this post, learn how SaaS companies can identify the value realization problem and strategies to overcome it.
Blog Post
12
min.
Featured Post
Product Engagement Scores: A Key Growth Lever for SaaS
Product Engagement Scores (PES) are a powerful tool for SaaS companies. PES measures how much a user is leveraging a product's features. Learn more about PES.
Blog Post
12
min.
Featured Post
Customer Journey Mapping: What, Why, and How (+ Free Templates)
Customer Journey Mapping is not just a fancy theory, it's a strategy that must be taken seriously in order to retain and grow your customers.
Blog Post
15
min.
Featured Post
SaaS Renewal Rate: The Complete Guide (With Expert Advice + Free Template)
Retaining your SaaS customers is essential to keeping your business afloat. Consistent SaaS renewal rates come from strong customer relationships, positive user experiences, excellent customer service, and product engagement.
Blog Post
17
min.
Featured Post
The Importance of Customer Lifecycle Management
In this article, we'll cover the stages of the customer lifecycle, how to best manage them, their metrics of success, and ways to improve your customer life cycle management.
Blog Post
15
min.
Featured Post
Understanding Product Objectives (OKRs)
Setting the right goals is a vital part of product management for both the development teams and the stakeholders. Product managers should know how to collaborate with the product team and define the objectives and key results, called OKRs
Blog Post
17
min.
Featured Post