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Beyond ARR: The Rise of NRR as a Key SaaS Metric
SaaS companies have long held the belief that Annual Recurring Revenue (ARR) is the North Star guiding their growth trajectory. However, the sands are shifting, and a new star is rising: Net Revenue Retention (NRR).
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14
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Unpacking the Surge of Tech Spend and the Need for Change
Over the past decade, as the wave of digital transformation washed over businesses globally, there's been an unprecedented surge in tech spend. But with the growing dependence on technology comes a dark side: spiraling costs.
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16
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The Ultimate Guide to Maximizing Average Revenue Per Account (ARPA)
An in-depth look into strategies that you can use to increase their Average Revenue Per Account. We’ll explore customer revenue, total cost, marginal cost, average cost curve, active users, average order value, profit margin, and customer churn.
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13
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Why You Need Product Data in Your CRM (+ How to Get it)
Being able to incorporate product usage data into your CRM is critical. But why is it so hard and what can you do about it?
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16
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19 Product Management Metrics and KPIs to Track in 2022
To be a successful product manager of a SaaS product, you need a good understanding of the fundamental metrics of the trade.
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14
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Why You Should be Tracking Customer Acquisition Cost
Tracking customer acquisition costs (CAC) is a crucial aspect of any business, as it helps to determine the efficiency of your marketing and sales efforts. By understanding your CAC, you can make informed decisions.
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13
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